Frequently Asked Questions
Find answers to common questions about our products and services
What types of wood do you use for your products?
We source high-quality, sustainable hardwoods including oak, walnut, maple, and cherry to ensure durability and aesthetic appeal.
Can I request a custom design?
Yes, we specialize in bespoke woodworking. Please contact our support team with your specifications for a personalized quote.
How should I care for my wooden items?
We recommend regular dusting with a soft cloth and occasional treatment with food-safe mineral oil or beeswax to maintain the wood's luster.
Do you offer international shipping?
Currently, we ship within the continental United States and Canada. We are working on expanding our reach globally soon.
Are your finishes eco-friendly?
Absolutely. We use non-toxic, VOC-free oils and waxes that are safe for your home and the environment.
How long does it take to process a handcrafted order?
Standard items ship within 3-5 business days, while custom handcrafted pieces may take 2-3 weeks to complete.